Refund Policy

We offer a 30-day money-back guarantee on first-time purchases of paid subscriptions and on credit packs. If you are not satisfied, you may request a full refund within 30 days of the original order date.

Refunds are processed by Paddle. To request a refund:

• Visit paddle.net and look up your order with the email used at checkout, then select the transaction and request a refund;
• Or contact us at support@linkabl.app and we will assist you in coordinating the refund with Paddle.

Approved refunds are returned to the original payment method, typically within 5–10 business days depending on your bank.

You can cancel auto-renewal at any time from your Profile or from paddle.net. After cancellation, you keep access to the paid features until the end of the current billing period. Renewal charges are eligible for a refund if requested within 14 days of the renewal date and if the renewed period has not been substantially used.

Unused AI credit packs are eligible for a full refund within 30 days of purchase. Once the credits in a pack have been substantially consumed, the refund may be reduced proportionally to the remaining unused balance.

Refunds may be declined where there is evidence of fraud, abuse of the refund policy (e.g. repeated refunds), or violation of our Terms of Service. Statutory consumer rights in your jurisdiction always apply and are not limited by this policy.

Please contact us or Paddle before initiating a chargeback. We will work with you to resolve any billing issue quickly.

Linkabl LLC — support@linkabl.app. For billing matters, the fastest route is paddle.net.